FAQs
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Depending on whether you have the Classic or the Plus size bin, 1 single pack liner will last 9-10 weeks for the classic size, and 11-12 weeks for the Plus size, based on 7 nappy changes a
day
Korbell are the easiest to use – simply STEP on the foot pedal, DROP the nappy in, and you’reDONE. You don’t have to bend over to slide a door open, squish a nappy through a hole ortouch anything it’s 100% hands free!
They are also earth-friendly, using 9x less liner than others in the South African market, theKorbell Biodegradable liner refills will completely 100% biodegradable in both landfill andcompost sites
Unlike steel nappy bins that can only be cleaned with a dry cloth or they’ll rust, werecommend cleaning your Korbell with a non-abrasive liquid household cleaner. Bleach canalso be used if needed.
Korbell is a unique three part approach to odour control, starting with the trap door. The spring-loaded trap door allow the nappy through and then immediately and automatically shuts the odour from escaping. The top lid also acts as a secondary seal for double protection against odour. The strong, powder-scented continuous refill is the third line of defence
Orders are usually processed next working day, so expect to receive your order in 3-5
working days from purchase
We will do our best to help if there has been an error, but please note once an order isshipped we are unable to change it
Returns are subject to the provisions of the Consumer Protection Act, No 68 of 2008. If you wish to return or exchange an item, please call 011 430 5600 or email customer service (at)artemisbrands.co.za with your name and order number.
Returns:
All returns are subject to the following conditions:
Package your products safely and securely for protection during transit;
clearly mark your return reference number on the outside of the parcel; and
include all accessories and parts that were sold with the product
There is no manufacturing fault or defect on the product
Faults resulting from normal wear and tear occur;
An unauthorised person has altered the product;
Misuse or abuse of a product or use in a way in which it was not intended to be used
Inability to use the product correctly. Please refer to the packaging or contact Artemis Brands PTY (Ltd) for assistance
No provision stated in these terms regarding cancellation and returns policy will affect or be interpreted to deny the customer of any of his
unalterable statutory rights.
Refunds (if applicable)
Once your return is received and inspected, we will contact you to notify you of the approval or rejection of your refund.
If the return is approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of
payment.
We accept all major forms of payment (Visa, Mastercard, EFT)